Terms of service

Greenlight helps organizations discover, evaluate, and manage government bid and grant opportunities. The Service includes automated monitoring of public procurement sources, AI-assisted document analysis and screening verdicts, pipeline and workflow tools, reporting, and related features. Available features and usage limits vary by subscription plan as described at purchase.

1. The Service uses artificial intelligence and automated rules to analyze solicitation documents and produce screening verdicts (such as GO, REVIEW, or NO-GO), extracted facts, summaries, compliance checklists, drafts, and similar material ("Outputs"). Outputs are informational tools only. They may be incomplete, inaccurate, or out of date, and they are not legal, financial, or professional bidding advice.
2. You are solely responsible for all bidding decisions, including whether to pursue any opportunity, the accuracy and completeness of any bid or proposal, compliance with every solicitation requirement, and meeting all deadlines. You must independently verify any Output before relying on it.
3. We are not responsible for missed opportunities, missed deadlines, disqualified or unsuccessful bids, or any loss arising from reliance on Outputs, from gaps or delays in source monitoring, or from Service interruptions.
4. Where the Service assists with submitting a bid (for example, sending a bid package by email), the action executes only on your explicit confirmation, and you are the submitter of record.

Greenlight is not affiliated with, endorsed by, or sponsored by SAM.gov, the U.S. General Services Administration, Grants.gov, or any government agency, marketplace, or procurement portal. Opportunity data is drawn from government and third-party sources that may change, lag, or become unavailable. We do not guarantee the coverage, completeness, or timeliness of any source.

You are responsible for the actions of your organization's users, for keeping credentials secure, and for ensuring your users are authorized to act for your organization. Organization owners and admins control membership and roles. You must provide accurate account and billing information and keep it current.

1. Paid plans are billed in advance, monthly or annually, through our payment processor. Plan limits, including users, monitored sources, and monthly analyses, are enforced automatically and described at purchase.
2. Free plans and trials are offered at our discretion and may be modified or discontinued with 30 days' notice.
3. Fees are non-refundable except where required by law. You may cancel at any time; cancellation takes effect at the end of the current billing period. If your subscription lapses, your account may become read-only, but we will not delete your data for at least 90 days after lapse.
4. We may change pricing with at least 30 days' notice; changes take effect at your next renewal.

1. You own your data, including the documents you upload, your criteria and settings, pipeline records, contacts, and other content you or your users submit ("Customer Data").
2. You grant us a license to host, process, transmit, and display Customer Data solely to provide and support the Service, to comply with law, and to maintain security.
3. The Service uses tenant isolation controls so that your Customer Data is not visible to other customers. Analyses of public government documents that the Service retrieves from public sources may be cached and reused across customers to improve speed; documents you upload are never shared with or visible to other customers.
4. We may use aggregated, de-identified usage data to operate and improve the Service. We do not permit our AI providers to use Customer Data to train their models.
5. Upon termination you may export your data. We will delete Customer Data within 90 days of account deletion, except for backup copies purged on our standard schedule and records we must retain by law.
6. Our Privacy Policy describes how we handle personal information and is incorporated into these Terms.

Privacy Policy

If you connect a third-party account (such as Google or Microsoft email), you authorize the Service to access it as described at the time of connection, for example, to create draft emails on your behalf. Your use of third-party services is governed by their own terms. You may disconnect an integration at any time, which revokes our access and deletes stored tokens. We are not responsible for third-party services.

1. Do not misuse monitored sources or attempt to circumvent rate limits of the Service or of any government portal.
2. Do not upload unlawful content or content you lack rights to use.
3. Do not attempt to access other customers' data or probe, scan, or test the Service's security.
4. Do not resell, sublicense, or white-label the Service without a separate written agreement.
5. Do not use the Service to send spam or fraudulent communications.
6. Do not reverse engineer the Service except to the extent permitted by law. We may suspend accounts for violations, with notice where practicable.

We own the Service, its software, design, and all improvements. You receive a limited, non-exclusive, non-transferable right to use the Service during your subscription. If you send us feedback or suggestions, we may use them without restriction or obligation.

Each party will protect the other's non-public information with at least reasonable care and use it only as needed to perform under these Terms.

We work to keep the Service highly available but do not guarantee uninterrupted operation. We may modify features, and will give reasonable notice of material reductions in functionality. Support is provided according to your plan.

The Service and all Outputs are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and any warranty that Outputs will be accurate or that monitoring will identify any particular opportunity.

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or opportunities, including lost or unsuccessful bids; and (b) our total aggregate liability arising out of or relating to these Terms is limited to the fees you paid us in the twelve months before the event giving rise to the claim. These limitations do not apply to a party's breach of Section 10 (Confidentiality), a party's gross negligence or willful misconduct, or your payment obligations.

You will defend and indemnify us against third-party claims arising from your Customer Data, your bids or submissions, or your violation of these Terms or applicable law.

Either party may terminate for material breach not cured within 30 days of written notice. We may suspend the Service immediately where necessary to address a security risk, comply with law, or respond to non-payment. Sections 2, 3, 6(e), 9 through 14, and 16 survive termination.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules, and the state and federal courts located in Florida have exclusive jurisdiction over disputes. These Terms, together with your order and our Privacy Policy, are the entire agreement between the parties and supersede prior discussions. We may update these Terms with at least 30 days' notice; material changes will require re-acceptance in the application, and continued use after the effective date constitutes acceptance. Neither party is liable for delay or failure caused by events beyond its reasonable control. Notices to us go to legal@greenlightapp.online; notices to you go to your organization owner's account email. If any provision is held unenforceable, the remainder stays in effect. You may not assign these Terms without our consent, except to a successor in a merger or sale of substantially all assets.

Privacy Policy